AT HOUSE OF COLOR, WE TREAT EVERYONE LIKE FAMILY.
THAT MEANS…
We provide a comfortable and collaborative culture for clients, stylists, local artists, and beyond.
THE STORY…
Richy & Hannah Katelyn Beltran opened House of Color in October 2015 because they wanted to offer stylists and artists like themselves an opportunity to be a part of a creative culture that focused on giving clients amazing looks with the best products available.
Years later and House of Color is much more than a salon – it’s a dazzling tribute to color, art, community, rawness, and badassery.
WE BELIEVE…
Your hair deserves a great style and VIP treatment.
People shouldn’t feel pressured to get done up for a hair appointment.
Every stylist and artist in Colorado Springs should have a judgement-free space where they can practice their craft.
Everyone is welcome at House of Color, just as they are.
A FEW MORE THINGS:
House of Color is a collective of house stylists and independent stylists. Our independent stylists might have different rules than what is listed here!
Commissioned Artists
If you cancel or reschedule within 2 days (48 hours) of your appointment, we will charge our 50% cancellation/reschedule fee. If for any reason we are unable to charge your card on file, it will be noted in our system and you will not be able to book an appointment with us until the fee is paid. “No call/ No show” means that we have not been contacted to cancel or reschedule by the time of your appointment. If you No call/No show we will charge for the full cost of the appointment. If we are unable to charge the fee, a note will be made in our system and you will not be allowed to book again unless the fee is paid in full. The cancellation fee is equivalent to 50% of the cost of the service booked. This policy does not apply to color corrections as they require a deposit for booking. Please see our COVID-19 Information page for exceptions regarding cancellations due COVID-19.
If for any reason your stylist has to reschedule within 48 hours of your scheduled appointment, a credit of 50% of the service booked will be applied to your final payment.
If you wouldn’t feel comfortable leaving your child(ren) in a vehicle alone (which we do not encourage), we wouldn’t feel comfortable leaving them unattended in our salon. There are many dangerously hot and sharp objects in the salon, as well as potentially dangerous chemicals. We will not be held responsible for any injuries that occur if you choose to bring your child(ren) to our salon. In addition, the tools and equipment in the salon are expensive; if you choose to bring your child(ren) to the salon and they break something, you will be asked to pay for any damages caused to our property. We love children, but this is not the place for them! For the safety of your child(ren) and our salon, we encourage you to find childcare for the duration of your appointment.
Commissioned Artists
We want everyone to be beyond satisfied with their services!!! We encourage extremely thorough in-person consultations with your artist, including inspiration photos, before we do any work on your hair. Any dissatisfaction with your service should be mentioned to your artist right away. To accommodate all clients and manage everyone’s expectations, the issue may be handled immediately (if time allows), or you may be asked to return at another time to resolve the issue. It is of the utmost importance to us that you are happy! Note: any new requests that do not align with original service consultation will result in added service charges.
We go above and beyond to deliver the vision you have for your hair, however challenging it may be. That said, we maintain the right to decline to perform a service at our professional discretion.
We will always do our best to respect your time and ask that you do the same. Any chance of tardiness should be communicated to your stylist, and they will communicate any chance of tardiness to you. If you arrive later than 15 minutes past the scheduled appointment time with no communication, we reserve the right to call a “no show.”
Commissioned Artists
A deposit is required when a stylist determines that a color correction is necessary. Deposits are non-refundable and can only be transferred to another day and/or time if the appointment is rescheduled prior to 48 hours before the scheduled appointment time. If you “no show” or attempt to reschedule the appointment WITHIN 48 hours of the scheduled appointment time, we reserve the right to keep the original deposit and request a new one for the new appointment. We don’t like doing this, so please make sure you communicate with us!